PPSmmedia – Refund Policy

Last Updated: 2026

At PPSmmedia, customer satisfaction is important to us. This Refund Policy explains when refunds may or may not be issued for services purchased through our platform.

  1. Digital Services
    All services provided by PPSmmedia are digital marketing services delivered online. Because services begin processing quickly after an order is placed, refunds are limited once an order has started.
  2. Refund Eligibility
    Refunds may only be issued in the following situations:

• The service cannot be delivered.
• The order fails or cannot be completed by our system.
• The service was not started and is canceled by the user.

In these situations, the refund may be returned to the original payment method or credited to the user's account balance.

  1. No Refunds for Completed Orders
    Once an order has been completed or delivered, it is considered final and cannot be refunded.
  2. Incorrect Orders
    Customers are responsible for entering the correct social media link or username when placing an order. PPSmmedia is not responsible for orders placed with incorrect or private links.
  3. Account Balance Credits
    In some cases where a service cannot be completed, the amount may be credited to the user's account balance instead of being refunded to the payment method.
  4. Fraudulent Activity
    If fraudulent or abusive activity is detected, PPSmmedia reserves the right to suspend the account and refuse refunds.
  5. Chargebacks
    Opening a chargeback or payment dispute without contacting our support team first may result in permanent suspension of the account and access to our services.
  6. Policy Updates
    We reserve the right to update or modify this Refund Policy at any time. Continued use of our services after updates means acceptance of the revised policy.
  7. Contact
    If you have questions about refunds or an order, please contact us through our website support or contact page.